Terms of Service
Last Updated: December 19, 2025
Welcome, and thank you for your interest in this website and any of its subdomains (collectively, the “Website”) operated by Realistar (“Realistar,” “we,” “us,” or “our”). By clicking a registration or new account submission button, accessing any content, or otherwise using our websites, networks, mobile applications, or related offerings (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as they may be updated from time to time. These Terms of Service constitute a legally binding agreement between you and Realistar, including its applicable subsidiaries and/or affiliates.
These Terms of Service govern your access to and use of the Services, as well as all information, content, and products made available through the Services.
Updates and Effective Date
We may modify or update these Terms of Service at any time, with or without prior notice, to reflect changes in our products or services, technology, or data practices. If you do not agree to any such modifications, your sole remedy is to discontinue use of the Services. Your continued access to or use of the Services following the posting of any changes constitutes your acknowledgment and acceptance of the revised Terms of Service.
Privacy Policy
Our Privacy Policy is incorporated herein by reference.
Disclaimer
This Website is provided on an “as is” basis, without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The Services may contain inaccuracies, errors, or typographical mistakes. Information provided through the Services may be updated, modified, or supplemented from time to time, and we reserve the right to make changes, enhancements, or additions to the Services at any time without prior notice.
Eligibility Requirements
You represent and warrant that you are at least eighteen (18) years of age and that you possess the legal right, authority, and capacity to enter into and comply with these Terms of Service. If you are under the age of eighteen (18), you may not, under any circumstances, access or use the Services.
We reserve the right, in our sole discretion, to refuse access to or discontinue offering the Services to any individual or entity and to modify eligibility requirements at any time. You are solely responsible for ensuring that your access to and use of the Services comply with all applicable laws, rules, and regulations. Access to the Services is void where prohibited, and the Services may not be offered, sold, or provided in any jurisdiction where doing so would conflict with applicable law. Unless otherwise expressly agreed to in writing, the Services are provided solely for your personal use and not for the benefit of any third party. Any individual or entity receiving the benefit of the Services must agree to and comply with these Terms of Service as a condition of our obligations.
Non-U.S. Users.
The Services are operated and provided by us from facilities located in the United States of America. We make no representations regarding the suitability or availability of the Services in other jurisdictions. Users who access or use the Services from outside the United States do so at their own risk and are responsible for complying with all applicable local laws. By submitting information in connection with the Services, you consent to the transfer and storage of such information in the United States, where data protection laws may differ from those in your country of residence.
Registration & Accounts
To access certain Services, you may be required to register for an account (an “Account”). You agree to provide accurate, current, and complete information during the registration process and to promptly update such information to ensure it remains accurate and complete. You may not select or use a username that (i) impersonates another individual or entity; (ii) infringes upon the rights of any third party without proper authorization; or (iii) is offensive, vulgar, or obscene.
You are solely responsible for all activities conducted through your Account and for maintaining the confidentiality and security of your Account credentials, including your password. You may not use another individual’s account or registration information without proper authorization. You agree to promptly notify us of any change in your eligibility to use the Services, any actual or suspected security breach, or any unauthorized use of your Account. You must not publish, share, or otherwise disclose your Account login information. You may request the deletion of your Account by submitting a request to us.
License Grant
Subject to these Terms of Service, we grant each user a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services, including the listings, insights, reports, and other content made available through the Services (collectively, the “Content”), solely for the user’s personal, non-commercial purposes.
Except as expressly permitted herein, any reproduction, modification, distribution, storage, transmission, or other use of the Services or any Content for any purpose is strictly prohibited without our prior written consent. You may not sell, license, rent, distribute, publish, or otherwise exploit any Content outside of the Services for commercial purposes, in connection with providing services to any third party, or in any manner that infringes upon the rights of any third party.
Managing Communication Preferences
Email Subscriptions
We may send emails to any email address you provide for informational, transactional, and marketing purposes. For example, if you save a search, we may notify you of new properties that match your criteria, or if you save a property, we may provide updates such as price changes or status modifications. When you use our transaction-related Services, we may send you notifications and other relevant information regarding your transaction. If you maintain an Account, you may manage your email preferences by following the instructions included in our emails or by updating your settings through your account profile. Please note that even if you opt out of certain email communications, we may still send you essential transactional or service-related messages.
Calls and Text Messages
By registering on our Website, you consent to receive informational and marketing communications, including telephone calls and text messages, which may be delivered using an automatic telephone dialing system and/or artificial or prerecorded voice, at the telephone number(s) you provide. Message and data rates may apply, message frequency may vary, and mobile carriers are not responsible for delayed or undelivered messages. You represent and warrant that the telephone number provided is your own and does not belong to another individual. You further release us from any liability or claims arising from our use of your provided telephone number, including, without limitation, claims under the Telephone Consumer Protection Act. You acknowledge that providing such consent is not required as a condition of obtaining any loan, product, or service.
If you wish to opt out of receiving telephone calls, you may do so by contacting us via email with the required information. If you do not wish to receive text messages, you may opt out at any time by replying “unsubscribe” to any text message you receive from us. Upon confirmation of your opt-out request, you will no longer receive SMS messages from us.
Your information will be shared with our mortgage partner only if you expressly indicate, during registration or form submission, that you wish to receive mortgage-related services. Otherwise, your information will be shared solely in accordance with our Privacy Policy.
Availability of Content
We do not guarantee the availability of any Content through the Services. We reserve the right, but do not assume any obligation, in our sole discretion and at any time, with or without prior notice, to remove, edit, modify, restrict, or block access to any Content for any reason, or for no reason at all.
Rules of Conduct
As a condition of your use of the Services, you agree not to use the Services for any purpose that is prohibited by these Terms of Service. You are solely responsible for all activities conducted through or in connection with your use of the Services.
You agree that you shall not: (i) improperly manipulate the price, terms, or description of any listing; (ii) interfere with or disrupt other users’ listings; (iii) recruit, solicit, or encourage other users to engage with third-party products, services, or websites that compete with the Services; (iv) use the Services to identify a listing, landlord, buyer, seller, or renter and then complete a transaction outside of the Services in order to avoid fees associated with our provision of the Services; (v) take any action that imposes or may impose an unreasonable or disproportionately large burden on our infrastructure or that of our third-party providers, as determined in our sole discretion; (vi) interfere with or attempt to interfere with the proper operation of the Services or any activities conducted in connection with the Services; (vii) bypass, circumvent, or attempt to bypass or circumvent any measures we use to restrict or prevent access to the Services or related systems or networks; (viii) operate any auto-responder, spam, or similar automated system through the Services; (ix) use manual or automated means, including software, devices, or scripts, to crawl, scrape, or index any portion of the Website; (x) harvest, scrape, or otherwise collect Content from the Services without authorization; (xi) violate any applicable guidelines, policies, or instructions issued by us; (xii) decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive source code, underlying ideas, or algorithms of any portion of the Services, except to the limited extent expressly permitted by applicable law; (xiii) modify, translate, adapt, or create derivative works based on any portion of the Services; (xiv) infringe upon or violate any patent, trademark, trade secret, copyright, right of publicity, contractual obligation, or other legal right of any person or entity, or violate any applicable law; or (xv) copy, rent, lease, sell, distribute, sublicense, or otherwise transfer any rights granted to you under these Terms of Service.
You agree to comply with all applicable local, state, national, and international laws, rules, and regulations in connection with your use of the Services.
Additional Rights Reserved.
We further reserve the right, without obligation, to access, review, preserve, and disclose any information as we reasonably determine necessary to: (i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce these Terms of Service, including investigating potential violations; (iii) detect, prevent, or address fraud, security, or technical issues; (iv) respond to user support inquiries; (v) fulfill requests for Services; or (vi) protect the rights, property, or safety of the Company, our users, and the public.
Equal Housing Opportunity
We fully support and adhere to the principles of the Fair Housing Act (Title VIII of the Civil Rights Act of 1968), as amended, which generally prohibits discrimination in the sale, rental, or financing of housing, as well as in other housing-related transactions, on the basis of race, color, national origin, religion, sex, familial status (including the presence of children under the age of eighteen, pregnant individuals, and persons securing custody of children under eighteen), or disability.
User Content
All content provided by users (collectively, “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the individual who created or submitted such content. You represent and warrant that all User Content you provide is accurate, complete, current, and in compliance with all applicable laws, rules, and regulations.
The following standards apply to all User Content. You must ensure that any User Content you submit complies with all applicable laws and regulations. Without limiting the foregoing, you may not post User Content that:
Infringes upon the rights of any third party or violates any law, contractual obligation, or regulation;
You know, or reasonably should know, is false, misleading, untruthful, or inaccurate;
Is unlawful, threatening, discriminatory, hateful, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, or otherwise inappropriate as determined at our sole discretion;
Contains nudity or sexual content, promotes bigotry, racism, hatred, or harm against any individual or group;
Constitutes unauthorized or unsolicited advertising, junk mail, or bulk communications (e.g., “spam”);
Contains software viruses or other harmful codes, files, or programs designed to disrupt, damage, limit, or interfere with the proper functioning of any software, hardware, or telecommunications systems, or to gain unauthorized access to any system, data, password, or information of ours or any third party;
Impersonates, intimidates, harasses, bullies, or stalks any person or entity, including our employees or representatives, or misrepresents your identity or personal information;
Includes confidential information, violates the rights of others (including rights of publicity, privacy, or contractual rights), or otherwise contains material that could result in civil or criminal liability or conflict with these Terms of Service.
User Content License Grant
By submitting User Content through the Services, you grant Realistar a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Services and Realistar’s (including its successors’ and assigns’) business operations. This includes, without limitation, promoting or redistributing part or all of the Services (and derivative works thereof) through any media formats or channels, including third-party websites and feeds, even after termination of your Account or the Services.
For clarity, this license does not affect your other ownership or license rights in your User Content. You represent and warrant that you possess all rights necessary to grant this license to us and that your User Content does not infringe or violate the rights of any third party.
Intellectual Property Rights
You acknowledge and agree that the Services and all associated Content, including User Content owned by us, our licensors, or other content providers, are protected by United States and international intellectual property and proprietary rights laws.
Nothing in these Terms of Service transfers or grants to you any right, title, or interest in or to the Services or any Content made available through the Services. All rights, title, and interest in and to the Services and Content (excluding User Content you submit) are expressly reserved by us. Any use of the Services not explicitly permitted under these Terms of Service constitutes a violation of these Terms and may also infringe applicable laws.
The names, logos, product and service names, designs, slogans, and other trademarks associated with the Services are the property of Realistar and its licensors. You may not use any of these without our prior written consent. All other names, logos, product and service names, designs, slogans, and trademarks referenced in connection with the Services are the property of their respective owners.
Copyrights
The Services may include Content provided by us, our partners, or other users, which is protected by copyright, trademark, service mark, patent, trade secret, or other proprietary rights and applicable laws. You agree to comply with and preserve all copyright notices, proprietary information, and usage restrictions contained in any Content accessed through the Services.
Links To Other Websites
Our Services may include links to third-party websites or services that are not owned or controlled by us. These links are provided solely for your convenience and do not constitute an endorsement or approval of the content, products, or services offered on such third-party sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable, directly or indirectly, for any damage or loss arising from or in connection with your use of, or reliance on, any content, products, or services available through such third-party websites or services. We strongly recommend that you review the terms of use and privacy policies of any third-party websites or services you access.
Termination
We may terminate your access to all or any portion of the Services at any time, with or without cause, and with or without notice, effective immediately. Such termination may result in the forfeiture and deletion of all information associated with your account. If you wish to terminate your account, you may do so by following the procedures provided on the Site or through the Services. All fees paid are non-refundable. Provisions of these Terms of Service that, by their nature, are intended to survive termination—including, without limitation, licenses granted for User Content, ownership rights, disclaimers of warranties, indemnification, limitations of liability, and arbitration clauses—shall remain in effect following termination.
Indemnification
You agree to indemnify, defend, and hold harmless Realistar, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, or expenses arising from or related to: (a) your access to or use of the Services; (b) your breach of these Terms of Service; (c) your violation of any applicable law or the rights of any third party; (d) any dispute or interaction between you and any third party; (e) any User Content you submit, upload, or otherwise make available through the Services; (f) your intentional or willful misconduct; or (g) any use of the Services by any other party through your account or using your credentials.
We reserve the right, at our sole discretion and at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate fully with Realistar in the defense of such claim.
No Warranties
The Services are provided on an “as is,” “as available,” and “with all faults” basis, and you assume full responsibility for the quality, performance, accuracy, and effort associated with their use. To the fullest extent permitted by applicable law, Realistar and its suppliers make no representations, warranties, or conditions, whether express, implied, or statutory. Realistar and its suppliers expressly disclaim all warranties, including, without limitation:
Warranties or conditions of merchantability, fitness for a particular purpose, workmanlike effort, accuracy, title, quiet enjoyment, absence of encumbrances or liens, and non-infringement;
Warranties or conditions arising from course of dealing or usage of trade; and
Warranties or conditions of uninterrupted or error-free access or use.
No advice, information, or materials, whether oral or written, obtained by you through the Services or any materials made available through the Services will create any warranty not expressly stated in these Terms of Service. You assume all risk for any damage or loss resulting from your access to or use of the Services, your interactions with other users, or any materials available through the Services, including User Content and materials provided by Realistar.
You acknowledge and agree that your use of the Services, including accessing, downloading, or otherwise obtaining materials through the Services or any associated sites, is at your own discretion and risk. You are solely responsible for any damage to your property, including your computer system or mobile device, or any loss of data that may result from such use. Certain jurisdictions may not allow the exclusion of warranties, and you may have rights that vary by jurisdiction.
The materials provided through our Website, mobile application, and Services are for informational purposes only. Prior to acting on any information obtained through the Services, you should independently verify any facts that are material to your decision. For example, the availability, pricing, and details of any real estate listing are subject to change, and you should confirm such information with the appropriate listing agent or other real estate professional. By relying on any information, product, or service obtained through the Services, you expressly agree to do so at your own risk, and you acknowledge that you are solely responsible for any resulting damage or loss.
Limitation of Liability
To the maximum extent permitted by law, neither we nor our affiliates, nor any of our or our affiliates’ respective employees, contractors, directors, suppliers, licensors, or representatives, shall be liable under contract, tort, strict liability, negligence, or any other legal or equitable theory with respect to the Services for any loss of profits, loss of data, cost of procuring substitute goods, accommodations, rights, or services, or for any special, indirect, incidental, punitive, compensatory, or consequential damages of any kind. Our liability for any direct damages arising out of or in connection with the Services shall, in the aggregate, not exceed the lesser of (a) the fees paid to us for the specific Services during the immediately preceding three (3) months, or (b) $100.
You expressly acknowledge that we shall not be liable for: (i) any User Content; (ii) any defamatory, offensive, or unlawful conduct of any third party; or (iii) the condition, legality, or suitability of any property. You understand and agree that all risks of harm or damage arising from the foregoing rest solely with you.
Release of Claims
You hereby release and discharge us, including our directors, officers, employees, agents, subsidiaries, affiliates, successors, predecessors, assigns, heirs, service providers, insurers, investors, attorneys, advisors, and suppliers, from any and all claims, demands, or damages of every kind and nature, whether known or unknown, direct or indirect, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to content accessed through the Services, or any interactions with others related thereto.
You assume all risks associated with acquiring or not acquiring housing through the Services and agree that this release applies to both known and unknown, anticipated and unanticipated outcomes of the transactions and occurrences described above. You knowingly waive all rights and protections under California Civil Code Section 1542, and any similar provisions under applicable law, which states:
"A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, including its conflict of law principles, without regard to the United Nations Convention on Contracts for the International Sale of Goods, which shall not apply. Notwithstanding the arbitration provisions set forth herein, you agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona, for any matters arising under these Terms of Service.
You further agree that any claim or cause of action arising out of or relating to the Services or to Realistar must be initiated within one (1) year from the date such claim or cause of action accrues. Any claim brought after this period is permanently barred.
GDPR
This Website is intended exclusively for individuals residing outside the European Union (EU) and the United Kingdom (UK). By accessing or using this Website, you represent and warrant that either (i) you are not a resident of the EU or UK, or (ii) if you are a resident of the EU or UK, you expressly consent to the collection of any personal information by this Website, including, without limitation, your first and last name, email address, phone number, physical address, IP address, and social media accounts or related information. Under no circumstances shall any user cause this Website to collect personal information from any individual residing in the EU or UK without first obtaining that individual’s explicit consent.
User Disputes
We reserve the right, but are under no obligation, to intervene in or monitor disputes between users of the Services. You agree to cooperate in good faith and provide such information or take such actions as we may reasonably request in connection with any disputes involving you. While we may, at our sole discretion, moderate content or disputes, we do not have the authority to legally bind any third party or compel the resolution of any complaints or disputes. Any actions or statements by us in connection with dispute intervention or moderation are subject to and limited by this provision.
Feedback
We welcome your feedback, comments, and suggestions regarding the Services and our business (collectively, “Feedback”). Feedback may be submitted via our Website, email, or AI assistant. You acknowledge and agree that all Feedback shall be the sole and exclusive property of Realistar, and you hereby assign to us all right, title, and interest in and to such Feedback. You agree to execute any documents and take any additional actions reasonably requested by us to effectuate and confirm our ownership and rights in the Feedback.
Modification
We reserve the right, at our sole discretion, to modify or replace these Terms of Service, or to change, suspend, limit, or discontinue the Services, including, without limitation, the availability of any feature, database, or content, at any time. In the event of a material modification, we will provide notice by posting on the Website or by other appropriate electronic means. It is your responsibility to review these Terms of Service periodically for any updates. Your continued use of the Services following the posting or notification of any changes constitutes your acceptance of such modifications.
Miscellaneous
These Terms of Service, together with any state-mandated disclosure forms provided separately by us, constitute the entire agreement between you and Realistar regarding the Services and supersede all prior or contemporaneous communications, representations, or proposals, whether oral, written, or electronic,
Hosting Provider
This Website is created and hosted on behalf of Realistar by Lofty Inc., a company based in the State of Arizona, USA. Accordingly, the laws of the State of Arizona shall govern these Terms of Service, without regard to any principles of conflict of laws.
Contact
If you have any questions, complaints, or claims with respect to the Services, you may contact us using the information below:
Address: 511 Main Street, Groveport, Ohio, 43125, USA
Phone: +1(614) 655-1600
Email: [email protected]